Mr Green online casino receives warning

from the Danish Gaming Authority

The situation

On the 20th of January 2022, the Danish Gaming Authority has issued a warning to Mr Green for failing to properly follow the AntiMoney Laundering regulations in the case of a young man depositing well over kr325,000 (approximately €45,000).

In this case, the DGA argued that the player was left alone to deposit such a high amount of money without the company having enough information on him and the source of his funds. There was not enough evidence gathered to be able to decide “whether or not the player’s funds originated from criminal proceeds. This means that Mr Green has failed to comply with the obligations on KYC measures and the obligation to investigate.”

The operator declared they did internet searches in order to approximate the player’s profession and approximate level of income and thus there was no further need for additional information regarding the player’s income. The warning does not carry with it any material fine, especially since the DGA concluded additional new business procedures regarding KYC were introduced as a result of this situation.

Discussion

On the one hand it is well known that the more strict verifications become, the harder it’s going to be to keep a business “in the green”. And that’s especially valid in iGaming where, in the online medium, there are a lot of competing casinos. Some of which don’t even bother to follow any regulations and operate illegitimately. If you annoy the player too much with a multitude of checks they’ll eventually decide to take the risk on a less regulated, but less intrusive product.

On the other hand once a casino has decided they want to follow the rules, they should do it. If you’re a brand that advertises they’re responsible and careful with their player base, you can’t just pay lip service to it and then think everything is going to be all right. The amount of money this young player deposited is definitely above the average, wherever you are located, and there should be some checks and balances in order to make sure that everything was legitimate. Not only that, but when this amount of money is involved, there is a question of affordability and whether it is healthy for that person to play and risk this much.

What’s next for Mr Green?

All in all, we have to admit we’re pleasantly surprised about how the DGA went about this situation. They noticed a situation in which the rules were not followed and they raised a yellow flag. Mr Green is not really a repeat offender here and thus they were given the benefit of the doubt. They were given a chance to improve their procedures (which, according to the DGA they promptly did) and prevent these situations in the future. It’s a very good example of what a healthy relationship between Regulators and Operators can look like with everyone acting in good faith.

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